At Modern Mercantile, we do our best to get your order to you as quickly and smoothly as possible.
Processing Time
Orders are usually processed within 1–3 business days. Once your order is confirmed, we begin preparing it for shipment.
Shipping Time
Delivery typically takes between 5–15 business days, depending on your location. Shipping times may vary slightly during busy periods, holidays, or due to unexpected carrier delays.
Tracking Your Order
Once your order has shipped, you will receive tracking information so you can follow your package throughout the delivery process.
Multiple Packages
Some orders may be fulfilled from different locations. If you purchase multiple items, they may arrive in separate packages and at different times. You may also receive separate tracking information for each shipment.
Shipping Costs
We offer free shipping on most orders. If shipping fees apply to your order, the applicable cost will be clearly displayed at checkout before you complete your purchase.
Shipping Delays
While we always aim to deliver orders within the estimated timeframe, occasional delays may occur due to customs processing, weather conditions, carrier issues, or other circumstances beyond our control. We appreciate your patience and understanding.
Incorrect Shipping Address
Please carefully review your shipping information before placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.